Terms & Conditions
Welcome to the Gagarment website.
This website is operated by Gagarment. In this website, "we" and "our" refer to Gagarment. Gagarment provides you (the user) with this website and all its information, tools, and services, provided that you accept all the terms, conditions, policies, and statements set forth herein.
By accessing our website and/or purchasing any goods from us, you represent our use of our "Services" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including any other terms, conditions, and policies mentioned herein and/or provided via hyperlinks. These Terms of Service apply to all users of the website, including but not limited to visitors, suppliers, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using this website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access this website or use any services. If these Terms of Service are considered an offer, acceptance is limited to these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms of Service at any time, and the updated and/or changed content will be posted on our website. You are responsible for checking this page periodically for changes. Your continued use or access to this website after any changes are published constitutes your acceptance of those changes.
Online Store Terms
Agreement to Terms and Legal Age
By using this website and its services, you agree to abide by these Terms of Service and represent that you have reached the legal age of majority in your state, province, or country (usually 18 years old, but may be 21 years old in some jurisdictions, subject to your local laws of HONG KONG). If you are under the legal age of majority, you may not use this website independently or make any purchases unless your parent or legal guardian has expressly consented to and is operating the account or placing orders on your behalf. In this case, the parent or legal guardian assumes full responsibility for all actions taken using this website, including payment obligations and compliance with these Terms of Service.
Regulations for Minors
Minors may not independently provide any personal or payment information.
All transactions conducted by minors must be supervised and authorized by their parent or legal guardian.
Parents or legal guardians shall ensure that minors comply with all applicable laws of HONG KONG and regulations when using this website.
Account Registration for Minors and Parental Consent
To ensure the safe use of this website by minors, any user below the legal age of majority must meet the following requirements when registering an account or using the website's services:
Parental or Legal Guardian Authorization: Minors must use this website with the explicit consent and supervision of their parents or legal guardians. Parents or guardians must provide accurate authorization information during registration and bear full responsibility for the use of the account.
Account Information Authenticity: Parents or guardians must ensure that all personal information, contact information, and payment information provided is true, complete, and valid.
Supervisory Responsibility: Parents or guardians are responsible for supervising all activities of minors on this website, including browsing, placing orders, participating in promotional activities, and submitting personal information.
Termination Rights: If a minor is found to be using this website without authorization or providing false information, we have the right to immediately suspend or close the relevant account and reserve the right to take further measures, including legal action.
Prohibited Activities
You may not use this website or its products for any illegal, fraudulent, infringing, or unauthorized purpose, including but not limited to:
Infringing on the intellectual property rights or privacy rights of others;
Publishing, disseminating, or storing illegal, malicious, or harmful content;
Interfering with, disrupting, or circumventing the security mechanisms or normal operation of this website;
Abusing the website services in any way or attempting to gain an advantage through illegal means.
Consequences of Breach of Terms
If you violate these Terms of Service, or if we discover that you are under the legal age of majority and have not obtained the consent of your guardian, this website has the right to immediately suspend or terminate your access to the website and services without prior notice, and reserves the right to pursue legal action.
General Terms
We reserve the right to refuse to provide services to any individual or entity at any time for any reason, including but not limited to the following:
Product shortages or supply limitations
Insufficient stock or temporary unavailability of goods included in the order;
Inability to deliver on time due to production, transportation, or supply chain issues.
Billing Information Issues
Incomplete, incorrect, or unverifiable payment information provided;
Credit card, debit card, or payment account being refused authorization or posing a risk of abnormal transactions.
Fraud or Security Risks
Orders may contain suspected fraud, unauthorized transactions, or unusual activity;
To prevent illegal use, money laundering, misuse of promotions, or other activities that may harm the website, company, or users.
Delivery Failure
The provided delivery address is incomplete, incorrect, or undeliverable;
Local delivery restrictions, policy restrictions, or the carrier's inability to complete delivery.
Force Majeure and Exceptional Circumstances
Including but not limited to natural disasters, fires, riots, war, government actions, traffic control, pandemics, or other uncontrollable events;
This may result in delayed delivery of goods or service interruption.
Information or Service Usage Restrictions
Spelling errors, price errors, inaccurate product descriptions, etc., may exist in the website or service information. The actual situation is subject to final confirmation;
You may not copy, reproduce, sell, resell, or use any part of this service without express written permission, nor may you conduct unauthorized commercial activities through any contact methods provided on this website.
Changes in Services and Prices
Price Adjustments
Prices for goods and services on this website may be adjusted at any time without prior notice. Price changes may be due to market conditions, cost changes, exchange rate fluctuations, or the end of promotional activities. Please check the final price before placing an order. This website assumes no responsibility for any consequences arising from price changes.
Service Content Adjustments
We reserve the right to modify, optimize, suspend, or terminate website services and content at any time, including but not limited to:
Updates to website functions and operating procedures
Additions or deletions of product or service content
Changes to services provided in cooperation with third parties
Any service adjustments do not require prior notice, and users understand and accept that this may affect their user experience.
Disclaimer
This website and its affiliates assume no responsibility for any direct or indirect losses (such as lost profits, reduced revenue, business interruption, etc.) arising from price or service adjustments, suspensions, or terminations. Users agree to assume all risks.
Friendly Reminder
Users are advised to regularly check website announcements and terms updates, and confirm prices and service content before use. If you have any questions, please contact customer service at any time for the latest information.
Products or Services
How Products or Services Are Provided
Some products or services on this website may be offered only through the online platform and not sold in physical stores or through other channels. Due to limited online inventory and supply, some products may be temporarily out of stock. Please confirm product availability and quantity before placing your order.
All products and services purchased online are subject to this website's return policy. Return and exchange procedures must strictly adhere to the relevant terms and conditions.
Accuracy of Product Information
We have made every effort to ensure that the product information, descriptions, specifications, colors, dimensions, and related images displayed on the website are as accurate as possible. Images on the website are photographs of actual products or rigorously processed display images; however, due to differences in monitors, device settings, lighting conditions, or photographic techniques, the actual product's color, brightness, or detail may differ slightly from the screen display.
We cannot guarantee that the colors displayed on your display device will be completely identical to the actual product; therefore, please understand that slight color differences may exist when purchasing.
This website is not responsible for any discrepancies in color, appearance, or material perception caused by differences in monitors or devices.
Quantity and Purchase Limits
Some products may be available in limited quantities while supplies last.
We reserve the right to limit the number of items each customer can purchase based on inventory to ensure fair distribution.
In case of stock shortages, the website will update inventory information promptly. Customers are advised to check inventory status before purchasing.
Product or Service Updates and Changes
This website reserves the right to modify, adjust, or update product specifications, packaging, colors, prices, or service content at any time without prior notice.
Users understand and agree that this website will not be liable for any differences or impacts resulting from such updates.
User Tips
Before purchasing, please carefully read the product description, specifications, size chart, and instructions for use to ensure that the purchased product meets your needs.
For products made of special materials, customized items, or limited editions, please pay special attention to the purchase terms and return/exchange policy.
If you have any questions, please contact customer service before placing an order for detailed information and confirmation.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantity of purchases per person, per household, or per order. These limits may include orders using the same customer account, the same credit card, and/or the same billing address and/or shipping address. If we change or cancel an order, we may attempt to contact you using the email address and/or billing address/phone number you provided when placing the order. We reserve the right to limit or prohibit orders placed by resellers, resellers, or distributors in our sole discretion.
You agree to provide up-to-date, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you if necessary.
These Terms grant you a personal, non-exclusive, non-transferable, and revocable license to access and use this website. You may only access the content of this website for personal, non-commercial purposes. Except as an ancillary circumstance of normal web browsing (such as the creation of temporary copies in memory or browser cache) and for functions of this website that are expressly permitted to be shared via email, social media, links, and other platforms, you may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content on this website.
Intellectual Property
This website and all its content, features, and functions (including but not limited to all information, software, text, display content, images, videos, and audio, and their design, selection, and arrangement) are owned by Gagarment, its licensors, or other relevant content providers and are protected by the laws of the Hong Kong Special Administrative Region and applicable international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws of HONG KONG.
Pursuant to these Terms of Service, we grant you a personal, non-exclusive, non-transferable, and revocable license for the sole purpose of accessing and using this website. You may only browse and use the content of this website for personal and non-commercial purposes.
Except for reasonable incidental occurrences during normal web browsing (such as temporary storage of content in device memory or browser cache), and where this website expressly permits sharing via email, social media, links, or other platforms, you may not reproduce, distribute, modify, adapt, create derivative works from, publicly display, publicly transmit, republish, download, store, or transmit any content of this website in any form without prior written permission.
Except as expressly permitted in these Terms of Service, any use of the content of this website constitutes a breach of these Terms of Service and may infringe copyright, trademark rights, and other legal rights protected by Hong Kong laws and regulations.
Trademarks
All trademarks, service marks, trade names, logos, and trade dress appearing on this website (collectively, the “Marks”, whether registered or not) are the property of Gagarment or their respective owners. You may not display or reproduce these Marks, nor remove or modify any trademark notices from any content without the prior written consent of Gagarment. These Marks are protected under trademark laws of HONG KONG, trade dress laws of HONG KONG, copyright laws of HONG KONG, and various other intellectual property laws of HONG KONG and unfair competition laws of HONG KONG.
Shipping Policy
All goods purchased through this website are subject to a shipping contract. Once the goods are delivered to the carrier, the risk of loss or damage to the goods during transit, and title to the goods, rests with the buyer.
We recommend that you ensure the accuracy and completeness of the shipping address you provide and choose a trackable shipping method to monitor your order status throughout the transit process.
For detailed information on shipping methods, shipping costs, estimated delivery time, and liability allocation during transit, please refer to our complete shipping policy.
Personal Information
The personal information you submit when using this website or purchasing goods will be strictly protected under our Privacy Policy. Our Privacy Policy details how we collect, use, store, and protect your personal information, as well as your rights and choices regarding information management.
Please note:
This Privacy Policy is an important supplement to these Terms and Conditions and, together with them, governs your use of this website.
By using this website, you acknowledge that you have fully read, understood, and agree to abide by our Privacy Policy.
We are committed to strictly complying with Hong Kong's laws and regulations, protecting the security of your personal information, and ensuring that your information is not obtained or misused by unauthorized third parties.
For more detailed information about how we handle personal information, you can click to view the full text of our Privacy Policy at any time. If you have any questions about our Privacy Policy, please contact our customer service.
Prohibited Uses
In addition to other prohibited uses set forth in the Terms of Service, you may not use this website or its content for: (a) any unlawful purpose; (b) to incite others to commit or participate in any unlawful activity; (c) to violate any international, federal, provincial, or state statute, rule, laws of HONG KONG, or local regulation; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, insult, abuse, harm, defame, disparage, intimidate, or discriminate against others on the basis of sex, sexual orientation, religion, race, color, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may in any way affect the functionality or operation of this service or any related website, other website, or the Internet; (h) to collect or track the personal information of others; (i) to send spam, engage in phishing, online fraud, impersonation, web crawling, scraping, or stealing data; (j) for any obscene or immoral purpose; or (k) Interfering with or circumventing the security features of this Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of this Service or any related website due to your violation of any prohibited use.
Limitation of Liability
In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of or relating to your use of any Service or any product purchased using the Service, or any other claim relating to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising out of or relating to your use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by laws of HONG KONG.
Severability
If any provision of these Terms of Service is held to be illegal, invalid, or unenforceable, such provision shall remain in full force and effect to the fullest extent permitted by Hong Kong law, and such unenforceable portion shall be deemed severable from the rest of these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
Obligations and liabilities incurred by the parties prior to the termination date shall remain in force and effect upon termination of this Agreement.
These Terms of Service shall remain in force and effect from the effective date until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or cease using our website.
If we unilaterally determine that you have failed to comply with, or we suspect that you have failed to comply with, any term or provision of these Terms of Service, we may terminate this Agreement at any time without prior notice, and you will still be liable for all amounts due up to and including the termination date; and/or we may therefore refuse you access to our Services (or any part thereof).
Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules we post on this website or in connection with the Service, constitute the entire agreement and understanding between you and us, and bind you to your use of the Service, superseding any prior or concurrent oral or written agreements, communications, and proposals between you and us (including, but not limited to, any previous versions of these Terms of Service).
No ambiguity in the interpretation of these Terms of Service shall be detrimental to the drafting party.
Changes to Terms of Service
You can view the latest version of the Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. Updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services after any changes to these Terms of Service constitute your acceptance of those changes.